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City Security Company for Private Civil Security Guard is one of the branches of Al-Otaishan Safety Group. It was established in 2010, Its one of the national companies authorized to practice the activity of providing private civil security service with License No.: (116) issued by Public Security / Ministry of Interior / Supreme Commission for Industrial Security and in accordance with Ministerial Resolution No.: 149/H/D.
Our company stands as a beacon of innovation in the realm of security, pioneering the integration of cutting-edge technologies that have long been the domain of police and military forces.

While others in the security industry remain stagnant, we propel forward, harnessing advancements to not only enhance our tactics but to ensure the safety of our personnel and clients alike. Unlike those who merely pay lip service to technological evolution, equipping their guards with outdated tools, we arm our team with the latest in Automation Software technology.

Through these innovations, we operate smarter, faster, and more efficiently, guaranteeing unparalleled service and security solutions. At our core lies a commitment to progress, continuously pushing the boundaries of what is possible to keep our men and women safer than ever before.
At City Security Company, we pride ourselves on being at the forefront of security guard technology. Unlike many other security companies, we have implemented electronic report writing using company-issued computers, enabling real-time monitoring and feedback from our management team.

With the ability to remotely view each guard's report and engage in video conferencing for immediate compliance checks, we ensure adherence to both company and client protocols. We have also collects an every-hour field report to facilitate field operation. Through video telephony, we conduct virtual spot checks, addressing attire, reports, and site-specific matters promptly and effectively.

Our management can monitor patrols instantly from any computer. Customer satisfaction remains paramount, and we continuously strive to exceed expectations with our services. Moreover, for remote locations, GPS verification guarantees precise guard locations for sign-in, sign-out, and periodic checks, ensuring comprehensive security coverage.
City Security company can significantly contribute to achieving the goals of the Kingdom's Vision 2030 through several avenues:

1. Enhancing Safety and Security: By providing advanced security solutions, City Security can contribute to creating a safer environment for residents, businesses, and visitors. This aligns with Vision 2030's objective of promoting safety and security for all.

2. Supporting Economic Diversification: Effective security measures can attract foreign investment and foster a conducive environment for business growth. City Security's services can help protect investments, infrastructure, and assets, thereby supporting the diversification of the economy as outlined in Vision 2030.

3. Promoting Innovation and Technology: City Security can leverage innovative technologies to enhance its services, such as surveillance systems, biometric identification, and data analytics. Embracing technological advancements aligns with Vision 2030's emphasis on innovation and technology-driven growth.

4. Empowering Saudi Workforce: City Security can contribute to Vision 2030's goal of empowering the Saudi workforce by providing training and employment opportunities for citizens in the security sector. This supports the kingdom's efforts to reduce unemployment and develop local talent.

5. Fostering Public-Private Partnerships: City Security can collaborate with government entities and other stakeholders to enhance security infrastructure and capabilities. Building strong public-private partnerships aligns with Vision 2030's objective of promoting collaboration for national development.

Overall, City Security's commitment to providing advanced security solutions, fostering innovation, empowering the workforce, and collaborating with stakeholders can significantly contribute to realizing the objectives of the Kingdom's Vision 2030.
At City Security Company, our commitment to achieving our goals is unwavering, and we adhere to a set of essential elements to ensure success. Firstly, we meticulously select our employees, adhering to the highest security standards.

Our recruitment process is rigorous, tailored to meet the specific requirements of our clients. Candidates undergo thorough evaluations, including behavior and appearance tests, personal interviews, security surveys, and medical examinations, ensuring that only the most qualified individuals are selected to join our team.

Following recruitment, our staff undergo intensive training at top-tier security institutes, equipping them with the necessary skills and expertise to excel in their roles. We prioritize the continuity and accumulation of knowledge among our security officials, implementing programs that include clear professional paths, social and medical insurance, ongoing training opportunities, and rewarding compensation packages.

Furthermore, we maintain high readiness for any security emergency, regularly assessing staff performance during field tours and engaging with clients to solicit feedback. This proactive approach ensures that service standards continuously improve, with our staff equipped with the required procedures and standards to ensure readiness and responsiveness.

Moreover, we prioritize the integration of modern technologies into our operations, investing in smart devices linked to employee management programs. This enables real-time monitoring of performance, allowing us to track employee whereabouts and activities throughout working hours effectively.

Through these measures, we ensure that City Security Company remains at the forefront of the industry, delivering unparalleled security solutions to our clients.
City Security Company is dedicated to leveraging technology to enhance the effectiveness and transparency of our security services. Through strategic investment in cutting-edge tools and software, we provide our security personnel with smart devices seamlessly integrated with employee management automation software.

This ensures that clients receive electronic monthly performance reports, offering full transparency regarding the whereabouts and activities of our security personnel at all times.

Furthermore, City Security equips its security staff with robust communication systems, including beepers, mobile phones, and instant radios. These tools facilitate rapid contact and communication between clients and security personnel, enabling swift alert and response to any security challenges that may arise on-site.

To further optimize operational efficiency, City Security manages Operations Control Centers (OCC), which serve as centralized hubs for monitoring and managing security operations. Linked with smart security staff and project supervisors, OCCs operate around the clock, utilizing advanced technologies such as surveillance cameras, autonomous systems (both air and ground), sensor systems, and wireless communications to monitor information in real-time.

This proactive approach ensures that City Security remains vigilant and responsive, safeguarding our clients' interests with the utmost diligence and professionalism.
At City Security Company, our primary objective is to deliver unparalleled service in both protection and hospitality to all our clients. Each member of our team undergoes specialized customer satisfaction training to guarantee the utmost care and attention for your business or community.

We prioritize open communication and feedback, providing dedicated telephone lines, email addresses, and mailboxes equipped with forms for reporting. In the event of any negative feedback, regardless of its size or nature, we are committed to conducting thorough investigations and providing resolutions within 48 hours.

While we acknowledge that perfection is unattainable, we strive to learn from every mistake and prevent recurrence. Regular bi-weekly reports, generated electronically, detail all feedback received and actions taken, ensuring transparency and accountability in our operations.
Our security guards are trained in the following fields:-
  • The Criminal Code of Saudi Arabia
  • The Private Security and Investigative Services Act and Ministry Code of Conduct.
  • Basic security patrol procedures.
  • Health and safety.
  • WHMIS (workplace hazardous materials information system).
  • Crisis intervention / volatile situation diffusing tactics.
  • Sensitivity.
  • MLEO (Metro Law Enforcement Officer) contracted by your municipality.
  • Handcuffing.
  • Proper baton use.
  • Self defense & takedown techniques.
  • The Tenant Protection Act.
  • Emergency response preparation (police, fire, ambulance).
  • The Saudi Arabia Legal System.
  • Legal authorities.
  • Effective communication.
  • Use of force.
  • Emergency first aid level C.
  • Automatic external defibrillation.
  • Comprehensive report writing.
  • High-risk security assignments.
  • Last but not least, customer satisfaction!
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